Apology for the automatic reply email regarding the pre-order sale of THE ENCORE tents
Dear Valued Customers of THE ENCORE Tent,
Thank you very much for your overwhelming support and many orders.
Please note that due to our system specifications, the automatic confirmation email may display your order status as “Shipped.” However, this item is part of our pre-order sales, and as mentioned on the product page, the scheduled delivery will be in August.
We sincerely apologize for any confusion or inconvenience this may cause, and we greatly appreciate your kind understanding and continued support.
MOSS JAPAN INC.